Method's of Payment?
We accept payment with any major Debit or Credit Card.
How soon will my item arrive?
We make every effort to dispatch your item within 48 hours of purchase, though there may be certain items which may take longer, if you are in need of an item urgently please email us on info@heroes-memorabilia.com with the item reference number and title and we will let you know its availability.
Can Heroes Memorabilia value/authenticate my item of memorabilia for me?
No, we do not currently offer this service. However, there are plenty of companies who will be able to help you with this, so check local listings.
I have some signed items. Will you be willing to buy them from me?
No. Due to the difficulty in authenticating items like this, we do not purchase items in this way so please do not ask us.
Who are Heroes Memorabilia?
Heroes Memorabilia is a website specifically dealing in Sporting Memorabilia who have been dealing in signed sporting memorabilia since 2007. We are based in Nottinghamshire, England.
How can I be sure your memorabilia is genuine?
We only use memorabilia that has been autographed in private signing sessions where we or our agents have been in attendance and where proof can be provided. The sports men and women in question during these signing sessions will have been paid for each signature. When we do use items from other memorabilia dealers we only buy from those with the best reputations and who are able to provide us with the same reassurances we like to provide our customers with. After all, we wouldn't expect you to buy memorabilia without being 100% sure it was genuine so we don't either.
What reassurances do you provide?
Every single autographed item we sell comes with a signed Certificate of Authenticity - this is our guarantee that the autograph or autographs are genuine. See our Authenticity page fore more details.
What if I'm not satisfied?
All of our items come with a money-back guarantee if you are not entirely happy with your purchase. We will also replace any items that have become damaged in transit or you believe are not up to standard. Please see the Help/Contact Us link at the top of this page for more details.
How can you sell your items so cheaply when similar products sold by other websites are much more expensive?
There are two reasons for our low prices. Firstly this is due to the volume of memorabilia that we deal with on a daily basis being much greater than most traders, meaning we are able to stage large signing sessions and get the best price per autograph. Secondly, because we are collectors we appreciate that an item must also be affordable to you our customer therefore we have reduced our profit margins significantly making them lower than most other dealers, this also gives us a quicker turnaround of the items available and keeps our products new and fresh looking. Let us pass the savings on to you.
Heroes Memorabilia 46 Apollo Drive Bulwell Nottingham NG6 7AF
07775 714943 or 0115 8490740
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